SLA & Refund Policy
We do not bill for vanity hours or speculative retainers. We deliver fixed outcomes. If a purchased campaign has not achieved its contracted placement volume or minimum Domain Rating (DR) floor within ninety (90) days of kickoff, High Links continues active pitching at its own financial expense until all deliverables are met.
Every prospective campaign goes through a mandatory Media Viability Audit. If our team finds that your domain, product profile, or niche is incompatible with legitimate editorial placements, or involves restricted verticals (such as adult content, gambling, weapons, unlicensed pharmaceuticals, or low-tier affiliate schemes), the campaign will be rejected with an immediate 100% refund.
In the exceptional event that an active campaign cannot be completed due to permanent changes in publisher availability, clients can request a prompt pro-rata refund. The refund is calculated transparently based on the per-link unit rate of the chosen tier (e.g., $350 per unfulfilled link on The Authority Sprint package).
Because High Links secures legitimate editorial coverage, target publications and journalists maintain complete editorial independence regarding anchor text wording and surrounding prose. As a result, refunds or re-pitches cannot be granted for subjective anchor text phrasing or post-publication revisions made at the journalist's sole discretion.
SLA Protocols Enforced: September 2026 // Dispute Inquiries: intel@highlinkspr.com